RISK  &  COMPLIANCE SOLUTIONS

WEZMART BIZPORTAL PRIVACY NOTICE

Effective Date: 15 Sep 2026

1. ABOUT THIS PRIVACY NOTICE

1.1 This Mobile Application Privacy Notice ("App Privacy Notice") applies to the Wezmart bizPortal mobile application for iOS and Android ("App"), which is operated by Wezmart Techlab Sdn Bhd (Registration No. 1477892-P) ("Wezmart Techlab"), a subsidiary of Wezmart International Berhad ("Wezmart").

1.2 The App is provided as a secure client access platform to enable authorised users to access, view and, where made available, download documents, records, information and other materials relating to their existing relationship with the relevant entity within the Wezmart Group.

1.3 This App Privacy Notice supplements the Wezmart Group Privacy Policy ("Group Privacy Policy") and should be read together with it. Unless otherwise stated or the context otherwise requires, capitalised terms used but not defined in this App Privacy Notice shall have the meanings given to them in the Group Privacy Policy. The Group Privacy Policy is available at https://www.wezmart.com/privacy-policy.

2. WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA

2.1 The Wezmart Entity which provides services to you or your organisation will generally be the Data Controller in respect of Personal Data contained in client documents, records and information made available through the App.

2.2 Wezmart Techlab generally operates the App as a Data Processor on behalf of the relevant Wezmart Entity by providing software development, hosting or technology solutions, system maintenance, security and technical support.

2.3 Accordingly, the particular Wezmart Entity responsible for your Personal Data may depend on the services provided to you or your organisation and the documents or information being accessed through the App.

3. PERSONAL DATA PROCESSED THROUGH THE APP

3.1 Depending on your use of the App, we may process the following categories of Personal Data:

(a) Account and access information, including:
(i) your name;
(ii) email address;
(iii) user identification;
(iv) organisation or company associated with your account;
(v) user role and access permissions;
(vi) authentication and account security information; and
(vii) login and account activity records.

(b) Client documents and information, including:
(i) documents, records, correspondence and information made available to you through the App;
(ii) information relating to your organisation;
(iii) document names, categories, dates and other document metadata; and
(iv) Personal Data contained within documents or records which the relevant Wezmart Entity is authorised or required to maintain.

The nature of Personal Data contained in such documents will depend on the services provided by the relevant Wezmart Entity.

(c) Technical and system information, including:
(i) IP address;
(ii) device type;
(iii) operating system;
(iv) application version;
(v) login date and time;
(vi) session and access logs;
(vii) security logs;
(viii) system error or diagnostic information; and
(ix) other technical information reasonably required for the secure operation of the App.

(d) Support and communication information, including information which you provide when contacting us for technical support, account assistance, enquiries or complaints.

3.2 We will only process Personal Data that is reasonably necessary for the purposes for which the App is provided.

4. SOURCES OF PERSONAL DATA

We may obtain Personal Data processed through the App from:
(a) you directly;
(b) your organisation or authorised representative;
(c) the relevant Wezmart Entity providing services to you or your organisation;
(d) records and systems maintained by the Wezmart Group in connection with your existing client relationship; and
(e) authorised technology, hosting, security or other service providers supporting the operation of the App.

5. HOW WE USE PERSONAL DATA

Personal Data processed through the App may be used for the following purposes:
(a) to create, administer and authenticate your user account;
(b) to verify your identity and determine your access permissions;
(c) to provide secure access to documents, records and information relating to you or your organisation;
(d) to maintain records of access to client documents and systems;
(e) to protect the security, integrity and availability of the App and information accessible through it;
(f) to prevent, detect and investigate unauthorised access, misuse, fraud, security incidents or other improper activity;
(g) to maintain, support, troubleshoot and improve the technical operation of the App;
(h) to respond to technical support requests, enquiries and complaints;
(i) to maintain appropriate audit, security and compliance records;
(j) to comply with applicable legal, regulatory, professional and contractual obligations; and
(k) for other purposes permitted under the Group Privacy Policy which are reasonably related to the operation of the App.

6. WHETHER PERSONAL DATA IS OBLIGATORY

6.1 Certain account and access information is required in order for us to provide you with access to the App.

6.2 If the required information is not provided or cannot be verified, we may be unable to create or maintain your account, authenticate your identity or provide access to the relevant documents and information.

6.3 Accounts may be created or provisioned by the relevant Wezmart Entity or an authorised administrator. The App does not permit unrestricted public registration.

7. DISCLOSURE OF PERSONAL DATA

7.1 Personal Data processed through the App may be disclosed or made available, where reasonably necessary, to:
(a) the relevant Wezmart Entity responsible for your client relationship;
(b) other Wezmart Entities where necessary for authorised group functions, technology support, administration, security, risk management or service delivery;
(c) authorised employees, officers and personnel who require access for the performance of their duties;
(d) technology service providers, cloud service providers, hosting providers, software providers, cybersecurity providers and other approved service providers supporting the App;
(e) professional advisers, auditors and consultants where reasonably necessary;
(f) government authorities, regulators, law enforcement bodies, courts or other parties where disclosure is required or permitted by law; and
(g) any other person where you have authorised the disclosure or where disclosure is otherwise permitted under the PDPA.

7.2 Where a Data Processor or service provider processes Personal Data on behalf of the relevant Data Controller, appropriate steps will be taken to require such party to protect the Personal Data and process it only for authorised purposes.

7.3 We do not sell your Personal Data to third parties.

8. SECURITY

8.1 We take reasonable and appropriate technical, organisational and operational measures to protect Personal Data processed through the App against loss, misuse, unauthorised or accidental access or disclosure, alteration or destruction.

8.2 Access to client documents and information is restricted to authorised users according to the access permissions assigned to their accounts.

8.3 Users are responsible for maintaining the confidentiality of their login credentials and must not permit any unauthorised person to access their account.

8.4 You should notify us promptly if you believe that your account, login credentials or information accessible through the App has been compromised.

8.5 Any Personal Data breach affecting information processed through the App will be managed in accordance with the PDPA and the Wezmart Group's applicable data protection and security procedures, including notification to the relevant authorities or affected individuals where required by law.

9. DATA RETENTION

9.1 Account, access, technical and security information will be retained only for so long as reasonably necessary for:
(a) the operation and security of the App;
(b) the relevant client or business relationship;
(c) audit, investigation and security purposes;
(d) compliance with applicable legal, regulatory, professional and contractual requirements; and
(e) the protection of the legitimate interests of the relevant Wezmart Entity.

9.2 Client documents accessible through the App may be retained separately by the relevant Wezmart Entity in accordance with its legal, regulatory, professional, contractual and record-retention obligations.

9.3 Accordingly, deactivation or deletion of an App user account does not necessarily result in deletion of the underlying client documents or Personal Data maintained by the relevant Wezmart Entity.

9.4 Personal Data will be deleted, destroyed, anonymised or otherwise disposed of when it is no longer required to be retained, subject to applicable law and the Group Privacy Policy.

10. ACCOUNT DEACTIVATION

10.1 If you no longer require access to the App, you may request that your App account be deactivated by contacting: itsupport@wezmart.com

10.2 Account deactivation relates to your ability to access the App. It does not affect the right or obligation of the relevant Wezmart Entity to retain client records or Personal Data where such retention is required or permitted by law, professional requirements, contract or the Group Privacy Policy.

11. YOUR PERSONAL DATA RIGHTS

11.1 Subject to the PDPA and any applicable exceptions, you may have the right to:
(a) request access to Personal Data held about you;
(b) request correction of Personal Data which is inaccurate, incomplete, misleading or not up to date; and
(c) make an enquiry or complaint regarding the processing of your Personal Data.

11.2 We may require information from you to verify your identity and locate the relevant Personal Data before processing a request.

11.3 A request may be refused, deferred or limited where permitted under the PDPA or other applicable law.

12. CHANGES TO THIS APP PRIVACY NOTICE

12.1 We may amend this App Privacy Notice from time to time to reflect:
(a) changes to the App or its functions;
(b) changes to our Personal Data processing practices;
(c) changes to the Group Privacy Policy; or
(d) changes in applicable law or regulatory requirements.

12.2 Where an amendment is material, we will provide notice through the App, our website, email or such other appropriate means.

13. CONTACT AND PRIVACY ENQUIRIES

For technical enquiries relating to your App account or access:

Wezmart Techlab Sdn Bhd
Email: itsupport@wezmart.com

For requests relating to access or correction of Personal Data or other privacy enquiries:

Wezmart International Berhad
G-25, Bangunan Wezmart, Jalan Puteri 7/15
Bandar Puteri, 47100 Puchong
Selangor D.E., Malaysia
Tel: +603 8051 5536
Email: enquiry@wezmart.com

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This App Privacy Notice should be read together with the Wezmart Group Privacy Policy.