DISCOVER YOUR EXPERTISE

Be a trusted partner or BPO associate to business leaders using data, insights and industry knowledge that deliver business outcomes to win in the business world

BPO Shared Service Model
(“B2B platform”)

The BPO shared services model is a collaborative strategy in which a subset of existing business functions are concentrated into a new, semi-autonomous business unit that has a management structure designed to promote efficiency, value-generation, cost savings, and improved service for the internal customers of the parent corporation.

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Pressure to

CHANGE

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Cost Saving
To cut operating costs further, to maintain its “profit margin”

Service Standard

To standardize operations to stay competitive.

Limited Opportunities

Limited opportunities for developing and sustaining competitive advantage in Asia’s mature market.

Borderless Operations

The concept of a “borderless operations” Global Market has raised a question mark over the high costs of doing business in Asia

Outsourcing

To outsource non-core business activities

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working life you should have...

Drive end-to-end transformation.
Combine analytics-based insights with expertise and experience to connect the end-to-end capabilities needed to drive change.

Make the new happen, now.
Co-create and iterate with partners/associates and clients in our BPO business model to reimagine and reshape SME industries and markets.

LET THERE BE CHANGE

Get to know our BPO Collaboration Model and find your fit. If you want to contribute across a range of industries and make a real difference, here’s where your experience could be put to work...

Catherine Lui
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Executive, Customer Care

MEET OUR PEOPLE

Raymond Lee
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Manager, Business Development

Stacia Lim
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Director, Company Secretarial

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